Cancellation Policy

We understand that life gets in the way sometimes and things happen, however, after your first missed appointment OR cancellation within 24 hours, we will need to charge you a cancellation fee. Please be mindful of your appointments and promptly cancel if need be.

 

Ways to get the best results from any salon experience: 

It is always best to show up on time (or early) to your appointment. This ensure's that the stylist will have the optimum window to give you all of their attention.

Smile and come in with a good attitude. We love helping people feel good, this is one of the main reasons we love what we do. Seeing someone new for the first time can hard or intimidating, we promise we want nothing more then to make you happy. The more relaxed you are as a client, the more relaxed the whole experience will be, which only allows for magic to happen.

Be realistic and open to your appointment's timeframe. As much as we like to hear that we are magicians, good hair can take a good amount of time. We will never rush a color service, for the integrity of your hair. Always be upfront if you need to leave by a certain time so your stylist can tell you whether it's realistic or not. 

Lastly, take chances! We encourage you to change your hairstyle, change your color, do things you haven't done before! We are here to help you explore all of your options, and that's how we will find your best hair ever.